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<h1>Team Assistant</h1><p></p><p><strong><span style="color: #daedb6;">Deadline: </span></strong><span style="color: #daedb6;">Friday 4th December at 12pm</span></p><p><strong><span style="color: #daedb6;">Interviews:</span></strong><span style="color: #daedb6;"> Friday 11th December</span></p>

Team Assistant

Deadline: Friday 4th December at 12pm

Interviews: Friday 11th December

We are looking for a dedicated and empathetic team assistant to provide essential administrative support and manage booking systems. This role is the heart of our work, serving as the first welcoming face of GMIAU. It is fundamental in creating a safe and supportive environment for our clients. The team assistant will work closely with refugees and people seeking asylum, ensuring they feel heard, respected, and cared for from the moment they walk through our doors.

This position goes beyond administrative tasks; it is about fostering a sense of hope and belonging, reflecting the compassion and commitment that define GMIAU. Training will be provided to ensure you are fully equipped to support our mission and our clients effectively.

In this role, your key responsibilities will be:

  1. Monitor and respond to general organisation emails with guidance from caseworkers where required.

  2. Communicate effectively and empathetically with individuals facing challenges, respecting their dignity and ensuring confidentiality.

  3. Ensure a welcoming and safe environment for all clients.

  4. Prepare standard letters.

  5. Maintain files and filing systems.

  6. Photocopy, scan, and archive documents.

  7. Assist caseworkers with administrative tasks as needed.

  8. Manage the room booking diary.

  9. Handle incoming and outgoing post daily.

  10. Maintain a detailed log of identity documents.

  11. Work within the GMIAU structure and supervision framework

  12. Attend staff meetings and training sessions

  13. Carry out all duties with due regard to equality principles and challenge discrimination

  14. Carry out all duties with due regard for the health and safety of yourself and others

  15. Carry out other duties which are commensurate with the duties of and responsibilities within this job description as directed by the Operations manager and Chief Executive.

Before applying

Download and read the 5 documents in the application pack below: Job Description, Person Specification, About GMIAU, Equal Opportunities Monitoring Form, and Application form.

Job description Person specification About GMIAU Equal opportunities monitoring form Application form

To apply

Please send your completed Application form and completed Equal Opportunities form to mona@gmiau.org (Operations Manager).

OR

By send them by post:
Applications
Greater Manchester Immigration Aid Unit
1 Delaunays Road
Crumpsall Green
Manchester M8 4QS

The closing date is Friday 4th December at 12 noon. Interviews will be held on Friday 11th December 2026

If you have direct experience of immigration or asylum, we particularly encourage you to apply. We’re committed to supporting your development in this role. For any questions or a chat before deciding to apply, please contact Mona at 07529 221 686 or via email at Mona@gmiau.org – we want to hear from you.

Please note: Unfortunately, we are unable to arrange work permits for people who do not already have the right to work in the UK. We can offer legal assistance with the immigration applications necessary to sustain employment in compliance with UK immigration law.

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